Amid ‘Delayed’ Police Response, Pesky Telecom Operators Ask DoT to Relax Norms

KL NEWS NETWORK

SRINAGAR

The delayed police response in granting new mobile connections in Jammu and Kashmir has forced telecom operators to take up the matter with Department of Telecom (DoT), asking it to relax the existing norms.

“The service providers are doing the necessary verification as recommended by reporting it to the local police,” the telecom body said in a letter to DoT. “But invariably, the service providers are not getting any communication from the local police and connections are not getting activated despite positive verification for 10 days.”

In case police clearance is not received within 10 days, service provider is required to do a tele-verification of the customer in case of second connection and a physical verification for third and up to sixth connection.

“This is causing lots of pain for the customers and also forcing them to give false declarations to avoid declaring the multiple connections,” the body said.

Notably, mobile subscribers from J&K and North East face stringent police verifications for “security reasons”.

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